Customer satisfaction questionnaire

Customer satisfaction questionnaire

Dear Customer,
in order to improve our quality management system, we would like to ask you to communicate us your evaluation with this form.

How do you value:

1. The complete range of items we offer on the market?

2. The renewal of the items and the search of innovative products?

3. The satisfaction of Fiamma products according to the request?

4. Quality of Fiamma products?

5. Clearness and easiness of leaflets delivered with the products regarding the mounting, utilisation and maintenance?

6. Professionalism and availability of Fiamma staff?

7. Professionalism and availability of your Fiamma dealer?

8. Availability of spare parts and replacement under guarantee?

9. The complete range of services and information offered on Fiamma website www.fiamma.com?

10. The image of Fiamma brand on the market?

11. Do you have any suggestion in order to improve our products/services?

12. Do you have any suggestion for new product?

13. Do you have any inefficiencies or problems on our products to signal?

Thanking you for the precious cooperation, we assure you that your answers and information will be dealt confidentially in order only to improve the quality level of the service we offer to our customer.

What kind of Recreational Vehicle do you have?*

* required